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Call Routing: Bication supports intelligent call routing, ensuring that customers are connected to the most appropriate agent based on their needs and skill sets. This helps improve customer satisfaction and reduces call transfer rates.</p><p>3. Interactive Voice Response (IVR): The template includes an IVR system that allows customers to navigate through menu options using their keypad or voice commands. This helps automate certain inquiries, reduce agent workload, and provide a seamless customer experience.</p><p>4. Ticketing System: Bication offers a built-in ticketing system that enables agents to log customer inquiries, assign priority levels, and track resolution progress. This helps ensure that all customer issues are properly addressed and resolved in a timely manner.</p><p>5. Real-time Analytics: The template provides comprehensive reporting and analytics tools, allowing managers to monitor key performance indicators (KPIs) and identify areas for improvement. 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https://demo.themexbd.com/html/bication/<!DOCTYPE html>
<html lang="en">
<head>
    <title>#372669 Preview</title>
    <meta http-equiv="Content-Type" content="text/html;charset=UTF-8">
    <meta http-equiv="X-UA-Compatible" content="IE=11; IE=10; IE=9; IE=8;"/>
    <link rel="canonical" href="https://rms.templates.com/demo/372669.html">
    <link rel="stylesheet" type="text/css" href="/themes/theme-2018-v03-en/css/normalize.css"/>
    <link rel="stylesheet" type="text/css" href="/themes/theme-2018-v03-en/css/bootstrap.css"/>
    <link rel="stylesheet" type="text/css" href="/themes/theme-2018-v03-en/css/styles.css"/>
    <link rel="stylesheet" type="text/css" href="/themes/theme-2018-v03-en/css/demo.css"/>
    <link rel="stylesheet" type="text/css" href="/themes/theme-2018-v03-en/css/jquery.fancybox.css" />
    <link rel="icon" type="image/png" href="/themes/theme-2018-v03-en/images/favicon.png"/>
    <script src="//ajax.googleapis.com/ajax/libs/jquery/2.1.3/jquery.min.js"></script>
    <script type="text/javascript" src="/themes/theme-2018-v03-en/js/jquery.form.js"></script>
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    <script type="text/javascript" src="/themes/theme-2018-v03-en/js/jquery.fancybox.js"></script>
    <script type="text/javascript" src="/themes/theme-2018-v03-en/js/demo-main.js"></script>
    <link rel="stylesheet" type="text/css" href="/themes/theme-2018-v03-en/css/fontello-embedded.css"/>
    <script charset="utf-8">
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                $('#min-hide-this').show();
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        $(window).resize(function () {
            resizeFrame();
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            resizeFrame();
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                $('#preview-bar').hide();
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    <script type="text/javascript">
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    <script>
    $(function () {

    $('#frame_controls .device_item').click(function(){
            $(this).siblings().removeClass('device_current');
            $(this).addClass('device_current');
            var className = $(this).data('device');
            $('#showframe').attr('class', className);
            return false;
        });

    });
    </script>
    <style>
    /* Frame with demo-----  */

/* Desktop */
#showframe {
    width: 100%;
    margin: 0 auto;
    /*
    position: relative;
    z-index: 1;
    */
}
    #showframe .hide_wrap {
        overflow: hidden;
    }
    #showframe iframe {
        width: 100%;
        height: 100%;
        display:block;
        vertical-align: top;
    }

/* Tablet landscape */
#showframe.tab_land {
    margin-top: 30px;
    /*width: 1224px;*/
    width: 1200px;
    padding: 38px 103px 37px 85px;
    background: url(../images/tab_landscape.png) 0 0 no-repeat;
}
    #showframe.tab_land .hide_wrap {
        width: 1024px;
                height: 640px;
        -webkit-border-radius: 3px;
            -ms-border-radius: 3px;
                border-radius: 3px;
    }
    #showframe.tab_land .hide_wrap iframe {
        width: 1041px !important;
        height: 640px !important;
    }

/* Tablet portrait */
#showframe.tab_port {
    margin-top: 30px;
    /*width: 480px;*/
    width: 540px;
    padding: 65px 27px 78px 28px;
    background: url(../images/tab_portrait.png) 0 0 no-repeat;
}
    #showframe.tab_port .hide_wrap {
        width: 480px;
        height: 640px;
        -webkit-border-radius: 3px;
            -ms-border-radius: 3px;
                border-radius: 3px;
    }
    #showframe.tab_port .hide_wrap iframe {
    	width: 497px !important;
		height: 640px !important;
	}

/* Tablet mobile */
#showframe.mobile {
	margin-top: 30px;
	/*width: 320px;*/
	width: 360px;
	padding: 92px 19px 102px 19px;
	background: url(../images/mobile.png) 0 0 no-repeat;
}
	#showframe.mobile .hide_wrap {
		width: 320px;
		height: 520px;
		-webkit-border-radius: 3px;
			-ms-border-radius: 3px;
				border-radius: 3px;
	}
	#showframe.mobile .hide_wrap iframe {
		width: 337px !important;
		height: 520px !important;
	}
#frame_controls .device_tablet_landscape:before{
    transform: rotate(-90deg);
        -ms-transform: rotate(-90deg);
    -webkit-transform: rotate(-90deg);

}

/* Mobile landscape */
#showframe.mobile_land {
	margin-top: 30px;
	/*width: 1024px;*/
	width: 800px;
	padding: 15px 103px 37px 90px;
	background: url(../images/mobile_landscape.png) 0 0 no-repeat;
}
	#showframe.mobile_land .hide_wrap {
		width: 1024px;
				height: 640px;
		-webkit-border-radius: 3px;
			-ms-border-radius: 3px;
				border-radius: 3px;
	}
	#showframe.mobile_land .hide_wrap iframe {
		width: 520px !important;
		height: 320px !important;
	}
	#frame_controls .device_mobile_landscape:before{
    transform: rotate(-90deg);
        -ms-transform: rotate(-90deg);
    -webkit-transform: rotate(-90deg);

}

/*Device Styles start*/
#frame_controls {
	display: inline-block;
	vertical-align: top;
	height:100%;
	/*
	margin-left:10em;
	*/
}
	#frame_controls .device_item {
		display: inline-block;
		vertical-align: top;
		/*font-size: 1.5em;*/
		height: 54px;
		/*line-height: 54px;*/
		text-align:center;

		width: 54px;
		margin-left:2px;
		/*background-color: #233448;*/

		/*padding: 0 12px;*/
		color: #546171;
	}
	#frame_controls .device_item:hover {
		color: #fff;
		/*
		background-color: #15e27f;
		*/
	}
	#frame_controls .device_current {
		color: #fff;	/* #15e27f; */
		/*
		background-color: #15e27f;
		*/
	}
/*Device Styles End*/
	.pricer{
		max-width:100px!important;
		min-width:100px!important;
		}

    </style>
    <style>
	/*Advanced Styles*/
a {
	text-decoration: none;
	-webkit-transition: color .3s ease, background-color .3s ease;
	    -ms-transition: color .3s ease, background-color .3s ease;
	        transition: color .3s ease, background-color .3s ease;
}
body, a, a:visited, a:active {
	color: #fff;
}
a:active {
	outline: none;
}

[class*="icon-"]:before {
	margin:0;
	padding:0;
	line-height:inherit;
	vertical-align:baseline;
}


#header {
	background-color: #0a1d33;
	height: 54px;
	text-align: center;
	position: relative;
	z-index: 2;
}
#header:after {
	content:' ';
	display:block;
	width: 100%;
	height:0;
	clear:both;
}

#header .left_col {
	float: left;
	height: 54px;
}

	#logo {
		display: inline-block;
		vertical-align: top;
		text-align:center;
		/*margin-right: 1px;*/
	}
		#logo img {
			vertical-align: top;
			width: auto;
			height: 54px;
			max-height:100%;
		}

	#socials {
		display: inline-block;
		vertical-align: top;
		height:100%;
	}
		#socials .social_item {
			display: inline-block;
			vertical-align: top;
			font-size: 16px;
			width: 54px;
			height: 54px;
			line-height: 54px;
			text-align:center;
			/*
			margin-left:2px;
			background-color: #233448;
			*/
			border-right: 1px solid #2f3f51;
		}


	#theme_selector {
		display: inline-block;
		vertical-align: top;
		color: #dedfe0;
		position:relative;
		/*
		background-color: #233448;
		margin-left: 2px;
		*/
		border-right: 1px solid #2f3f51;
		text-align: left;
	}
		#theme_selector .current_theme {
			display: block;
			width: 390px;
			height: 54px;
			line-height: 54px;
			overflow:hidden;
			padding: 0 3em 0 2em;
			color: #dedfe0;
			-webkit-box-sizing: border-box;
				-ms-box-sizing: border-box;
					box-sizing: border-box;
		}
		#theme_selector .current_theme:hover {
			color: #fff;
		}
		#theme_selector .current_theme:after {
			content: '\e825';
			font-family: 'fontello';
			display:inline-block;
			vertical-align:top;
			line-height: 56px;
			font-size: 1.25em;
			position:absolute;
			z-index:1;
			right: 1.5em;
			top: 0;
			-webkit-transition: -webkit-transform 0.5s ease;
			-ms-transition: -ms-transform 0.5s ease;
			transition: transform 0.5s ease;
		}
		#theme_selector .current_theme:hover:after {
			color: #fff;
		}
		#theme_selector .theme_selector_opened:after {
			-webkit-transform: rotate(180deg);
			-ms-transform: rotate(180deg);
			transform: rotate(180deg);
		}
			#theme_selector .current_theme_name {
				width: 100%;
				overflow: hidden;
			}
		#theme_selector .related_themes {
			display: none;
			width: 390px;
			padding: 2em;
			-webkit-box-sizing: border-box;
				-ms-box-sizing: border-box;
					box-sizing: border-box;
			position: absolute;
			left: 0;
			top: 54px;
			background-color: #0a1d33;
		}
			#theme_selector .themes_list {
				list-style: none;
				padding: 0;
				margin: 0;
			}
			#theme_selector .themes_list li {
				position: relative;
				padding-left: 2em;
			}
			#theme_selector .themes_list li:before {
				content: " ";
				display: block;
				position: absolute;
				top: 11px;
				left: 0;
				width: 1em;
				height: 2px;
				background-color: #15e27f;
			}
			#theme_selector .themes_list li a {
				display:block;
				color: #dedfe0;
			}
			#theme_selector .themes_list li.active a,
			#theme_selector .themes_list li a:hover {
				color: #15e27f;
			}
			#theme_selector .themes_list li + li {
				margin-top: 0.5em;
			}
			#theme_selector .placeholder {
				width: 100%;
				margin-top: 1em;
			}
			#theme_selector .placeholder img {
				width: 100%;
				max-width:100%;
				height: auto;
				vertical-align: top;
			}

#frame_controls {
	display: inline-block;
	vertical-align: top;
	height:100%;
	/*
	margin-left:10em;
	*/
}
	#frame_controls .device_item {
		display: inline-block;
		vertical-align: top;
		font-size: 1.5em;
		height: 54px;
		line-height: 54px;
		text-align:center;
		/*
		width: 54px;
		margin-left:2px;
		background-color: #233448;
		*/
		padding: 0 12px;
		color: #546171;
	}
	#frame_controls .device_item:hover {
		color: #fff;
		/*
		background-color: #15e27f;
		*/
	}
	#frame_controls .device_current {
		color: #fff;	/* #15e27f; */
		/*
		background-color: #15e27f;
		*/
	}
	#frame_controls .device_tablet_landscape:before {
		-webkit-transform:rotate(-90deg);
			-ms-transform:rotate(-90deg);
				transform:rotate(-90deg);
	}


#header .right_col {
	float: right;
	display:inline-block;
	vertical-align: top;
	height: 54px;
}
	#header .right_col > a {
		display: inline-block;
		vertical-align:top;
		height: 54px;
		line-height:54px;
		text-align:center;
		padding: 0 3.4em;
		font-size: 10px;
		font-weight:bold;
		text-transform: uppercase;
		letter-spacing:1px;
		/*
		margin-left: 2px;
		background-color: #233448;
		*/
		border-left: 1px solid #2f3f51;
	}
	#header .right_col > a:hover {
		background-color: #ff1f00;
	}
	#header .right_col > a:before {
		margin-right: 0.5em;
		vertical-align: top;
		font-size:1.25em;
	}
	#header .right_col > a.docs {
		padding: 0 3.6em;
	}
	#header .right_col > a.purchase {
		color: #fff;
		background-color: #15e27f;
		padding: 0 4em;
		border-left: none;
	}
	#header .right_col > a.purchase:hover,
	#header .right_col > a.docs:hover {
		color: #0a1d33;
		background-color: #f7f7f7;
	}
	#header .right_col > a.closeframe {
		padding:0 !important;
		letter-spacing:0 !important;
		width: 54px;
		visibility: hidden;
	}
	#header .right_col > a.closeframe:hover {
		color: #15e27f;
		background-color: #0a1d33;
	}
	#header .right_col > a.closeframe:before {
		margin-right: 0;
	}


.openframe,
.basket {
	display: block;
	width: 54px;
	height: 54px;
	line-height:54px;
	background-color: #0a1d33;
	text-align:center;
	font-size: 14px;
	font-weight:bold;
	text-transform: uppercase;
	position: absolute;
	right: 0;
	top: 0;
	z-index: 3;
	-webkit-transition: color 0.3s ease, background-color 0.3s ease;
	-ms-transition: color 0.3s ease, background-color 0.3s ease;
	transition: color 0.3s ease, background-color 0.3s ease;
}
.basket {
	background-color:#15e27f;
	z-index: 1;
	font-size: 18px;
}
.basket:hover {
	color: #0a1d33;
	background-color: #f7f7f7;
}
.openframe:before {
	content: '\e815';
	font-family: 'fontello';
	display: inline-block;
	width: 1em;
	height: 1em;
	line-height: 1em;
	-webkit-transform: rotate(-90deg);
	-ms-transform: rotate(-90deg);
	transform: rotate(-90deg);
	-webkit-transition: -webkit-transform 0.5s ease;
	-ms-transition: -ms-transform 0.5s ease;
	transition: transform 0.5s ease;
}
body.header_off .openframe:before {
	/*
	content: '\e829';
	*/
	-webkit-transform: rotate(90deg);
	-ms-transform: rotate(90deg);
	transform: rotate(90deg);
}
.openframe:hover {
	color: #15e27f;
	background-color: #0a1d33;
}


/* Frame with demo
-----------------------------  */

/* Desktop */
#showframe {
	width: 100%;
	margin: 0 auto;
	/*
	position: relative;
	z-index: 1;
	*/
}
	#showframe .hide_wrap {
		overflow: hidden;
	}
	#showframe iframe {
		width: 100%;
		height: 100%;
		display:block;
		vertical-align: top;
	}

/* Tablet landscape */
#showframe.tab_land {
	margin-top: 30px;
	width: 1224px;
	padding: 38px 103px 37px 85px;
	background: url(../images/tab_landscape.png) 0 0 no-repeat;
}
	#showframe.tab_land .hide_wrap {
		width: 1024px;
		height: 640px;
		-webkit-border-radius: 3px;
			-ms-border-radius: 3px;
				border-radius: 3px;
	}
	#showframe.tab_land .hide_wrap iframe {
		width: 1041px !important;
		height: 640px !important;
	}

/* Tablet portrait */
#showframe.tab_port {
	margin-top: 30px;
	width: 540px;
	padding: 65px 27px 78px 28px;
	background: url(../images/tab_portrait.png) 0 0 no-repeat;
}
	#showframe.tab_port .hide_wrap {
		width: 480px;
		height: 640px;
		-webkit-border-radius: 3px;
			-ms-border-radius: 3px;
				border-radius: 3px;
	}
	#showframe.tab_port .hide_wrap iframe {
		width: 497px !important;
		height: 640px !important;
	}

/* Tablet mobile */
#showframe.mobile {
	margin-top: 30px;
	width: 360px;
	padding: 92px 19px 102px 19px;
	background: url(../images/mobile.png) 0 0 no-repeat;
}
	#showframe.mobile .hide_wrap {
		width: 320px;
		height: 520px;
		-webkit-border-radius: 3px;
			-ms-border-radius: 3px;
				border-radius: 3px;
	}
	#showframe.mobile .hide_wrap iframe {
		width: 337px !important;
		height: 520px !important;
	}




@media (max-width: 1529px) {
	body {
		font-size:13px;
		line-height:20px;
	}
	#header,
	#header .left_col,
	#header .right_col,
	#logo img {
		height:42px;
	}
	#socials .social_item {
		font-size: 14px;
		width: 42px;
		height: 42px;
		line-height: 42px;
	}
	#theme_selector .current_theme {
		width: 300px;
		height: 42px;
		line-height: 42px;
		padding: 0 2em 0 1.5em;
	}
	#theme_selector .current_theme:after {
		line-height: 42px;
		right: 1em;
	}
	#theme_selector .related_themes {
		width: 300px;
		padding: 1.5em;
		top: 42px;
	}
	#frame_controls .device_item {
		height: 42px;
		line-height: 42px;
		padding: 0 10px;
	}
	#header .right_col > a {
		height: 42px;
		line-height:42px;
		padding: 0 2em !important;
	}
	#header .right_col > a.closeframe {
		width: 42px;
	}
	.openframe,
	.basket {
		width: 42px;
		height: 42px;
		line-height:42px;
		font-size: 12px;
	}
}
@media (max-width: 1199px) {
	#frame_controls {
		display:none;
	}
}
@media (max-width: 1023px) {
	#header .right_col > a.docs {
		display: none;
	}
}
@media (max-width: 959px) {
	#header .right_col > a.customization {
		display: none;
	}
}
@media (max-width: 767px) {
	#socials {
		display: none;
	}
	#theme_selector .current_theme {
		width: 270px;
		padding: 0 1.5em 0 1em;
	}
	#theme_selector .current_theme:after {
		right: 0.5em;
	}
	#theme_selector .related_themes {
		width: 270px;
		padding: 1em;
	}
	#header .right_col > a {
		font-size: 10px;
	}
}
@media (max-width: 639px) {
	#theme_selector .current_theme {
		display: none;
	}
}
@media (max-width: 479px) {
	body {
		font-size:12px;
		line-height:18px;
	}
	#header,
	#header .left_col,
	#header .right_col,
	#logo img {
		height:36px;
	}
	#socials .social_item {
		font-size: 14px;
		width: 36px;
		height: 36px;
		line-height: 36px;
	}
	#header .right_col > a {
		height: 36px;
		line-height:36px;
		font-size: 10px;
	}
	#header .right_col > a.purchase {
		letter-spacing:0;
	}
	#header .right_col > a.closeframe {
		width: 36px;
	}
	.openframe,
	.basket {
		width: 36px;
		height: 36px;
		line-height:36px;
	}
}
	</style>



</head>
<body id="fullscreen-preview">
    <div id="preview-bar">
        <ul id="bar-inner">
            <li class="tm-logo block">
                <a href="https://rms.templates.com/">
                    <img src="/themes/theme-2018-v03-en/images/Logo_white.png" alt="">
                </a>
            </li>
            <li class="block inner info">
                Website Templates #372669            </li>
            <!--responsivator HTML-->
            <li class="block inner info" id="frame_controls">
                <a href="#" class="icon-desktop device_item device_desktop device_current" data-width="100%" data-device="desktop"></a>
                <!--<a href="#" class="icon-tablet device_item device_tablet_landscape" data-width="960" data-device="tab_land"></a>-->
                <a href="#" class="icon-tablet device_item device_tablet_portrait" data-width="480" data-device="tab_port"></a>
                <a href="#" class="icon-mobile device_item device_mobile" data-width="320" data-device="mobile"></a>
                <!--<a href="#" class="icon-mobile device_item device_mobile_landscape" data-width="320" data-device="mobile_land"></a>-->
			</li>

                        <li class="block inner"><a href="https://www.templatehelp.com/preset/cart.php?act=add&amp;templ=372669&amp;pr_code=11111111" class="btn2">
            	Buy Now
            	                <span>
                    $15                <span>
                        </a></li>
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        </ul>
    </div>
    <!--<div id="iframelive" class="no-responsive">-->
    <div id="showframe">

        <div id="preview-wrapper" class="hide_wrap">

                            <div class="technical-problems">
                    <p>Technical operations</p>
                    <p class="problems-message">Live demo of this template will be available within 5-6 hours.</p>
                    <p>
                        <a href="/website-templates-type">Go back to the template gallery</a>
                    </p>
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